Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the VietSupply.com?

Your shipping cost will be displayed on Check out page. Please select a shipping method of your choice. We do not charge extra on top of shipping fees from carrriers.

Which payment methods are accepted?

We accept all form of credit card and debit card payments. We can also take your order from the phone

How long will delivery take?

This depends on your shipping choice and the choosen shipping carrier.

How secure is shopping in VietSupply.com? Is my data protected?

VietSupply.com is a secured website. Your credit card information is not saved anywhere in our websites or staff after processing your order.

What exactly happens after ordering?

After an order is placed on our website, our staff will package the items in your order and get them ready for delivery. Our delivery staff and/or delivery partners will delivery to your location. In the rare case that we don’t have all the items in your order, we will either call you to update the cost and charge, or we simply cancel the other, inform you one email and text message that we could not fulfill your order, and your card will not be charged.

Do I receive an invoice for my order?

Yes, you receive and invoice for your order in the email and a paper invoice in the delivery.

Send us an email




Thank you for contacting VietSupply.com 1(818) 646 5880